While healthcare agencies work to provide informed care to LGBTQ patients, the community still faces obstacles. In an article in Nurse.com, Michael Johnson, Ph.D., RN, chairman of the Gay and Lesbian Medical Association, Nursing Section, said sensitivity training is vital to LGBTQ care. “Some members of the LGBTQ community avoid seeking healthcare services because of previous negative experiences in which they faced discrimination,” Johnson said in the website article “How to care for the LGBTQ community’s health issues.” “Studies have shown most LGBTQ patients want to be able to share their sexual orientation or gender identity with their healthcare provider but are often reluctant to open up because they fear they may be treated badly or even refused care.” Also, LBGTQ patients may have specific concerns related to sexual orientation or gender identity following sexual violence. The concern may be related to the assault or interactions with the healthcare, legal or criminal justice systems, Sexual Assault Support Services of Midcoast Maine said in “LGBTQ+ Advocacy.” Some LGBTQ patient concerns include:
- Fear that officials (including law enforcement, healthcare professionals and counselors) won’t be sensitive
- Fear of being outed
- Fear of not being supported or believed
Meeting LGBTQ Sexual Violence Survivor Needs
Lyzanne Malfitano, a therapist and shift supervisor at the Chicago Rape Crisis Hotline, said LGBTQ victims — particularly transgender people — worry about harassment and abuse at the hands of providers, in her interview with Joyful Heart Foundation, an LGBTQ advocacy group. “Another challenge is thinking about how disclosing violence within intimate relationships may confirm some stereotypes about LGBTQ relationships being inherently inferior or unhealthy. It’s a lot for a person to have to weigh after experiencing violence.” The International Association of Forensic Nurses said victim-centered care for LGBTQ patients is vital and should include:- Intake forms and documents with space for patients to write information about sexual orientation and gender identity rather than a checkbox
- Referring to victims using preferred pronouns or names
- Treating the patient’s LGBTQ status as confidential medical information
- Not showing surprise, shock, dismay or concern when a transgender patient reveals personal information